Office Administrator

Office Administrator

  • Melksham
  • £19500 - £22000 per annum

Our Melksham based client is looking for an Office Administrator to join a well organised, super efficient, friendly office team.

The ideal candidate must be able to adapt quickly, learning new systems whilst remaining professional with customer when contact occurs.

It is your duty to be punctual, to always act responsibly, diligently and in the best interests of the company, continually looking for ways to improve what we do. A willingness to learn and enthusiasm are prerequisite.

We will be looking for demonstrations of energy and enthusiasm towards achieving company objectives and actively working towards our goal of continuous improvement.

Office Administrator Hours – Monday to Thursday 08:00 TO 16:30, Friday 08:00 TO 15:30.

Office Administrator Salary – £19.5K TO £22K depending on experience.

Role Profile – Office Administrator

General Duties:

*Working safely – it is the most important thing we do! Please always tell us immediately if you see anything unsafe.
*Wear all provided Personal Protective Equipment (PPE) at all times it is required.
*Clocking in and out – it is your personal responsibility to make sure you are clocked in and out correctly. You must clock in when you arrive on site and out for your unpaid break, then back in again after your break and finally out again when you leave to go home. This is essential for you to get paid and is also a requirement for fire safety. Failure to clock in and out correctly will lead to disciplinary action and most likely loss of earnings, as you will only get paid for hours correctly logged by the system. If you make a genuine mistake it is your responsibility to make sure it is corrected.
*Sales order loading and confirming with Production or Planning Managers that the customer requested due date can be met and if not, confirming what the estimated date is.
*Incoming purchase orders to be acknowledged and the delivery date confirmed to the customer within 24-48 hours.
*Assisting if required with the booking of courier requests using the appropriate on-line system and raising shipping labels accordingly which are to be passed to despatch team to attach to consignment.
*Assisting with purchase ordering where necessary, including the issuing of RFQ’s to get best price and lead time, updating E-Max with latest costs as necessary.
*Monitoring the stationery store and replenishing when required.
*Update and maintain customer information on E-Max ERP system such as email addresses, customer contacts, price lists Etc..
*Complete customer order update requests in a timely manner.
*Liaising with customers regarding any delays to order delivery and ensuring E-Max is kept updated, with any amended delivery dates being changed on the Sales Order.
*Carry out general office duties to include filing, answering the telephone, copying, scanning Etc.
*Escalate any issues you cannot resolve yourself promptly.
*Print works orders and all related documents, these are then to be passed to the Production Planner.
*Make sure works order related documents are linked to the parts within E-Max
*Ensuring that if the working instruction is amended for any reason, the old copy is archived in the system.
*Any other reasonable tasks that you are asked to complete – we are a small business and we must always work together as a team.

*We will always welcome ideas to help us improve – please always tell us and don’t assume we already know. We will reward ideas that save us money!

Job Information

Job Reference: 14/09/21MPOAPES_1631609420
Salary From: £19500
Salary To: £22000
Job Industries: Admin and Secretarial
Job Locations: Melksham
Job Types: Permanent
Job Skills: Office Administrator

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